Here you can find helpful information and answers to the questions most frequently asked about ROMA roller shutters, external venetian blinds, textile screens and garage doors.
Do you have a specific question about a ROMA product or want to purchase ROMA roller shutters, external venetian blinds, textile screens or garage doors? If so, please contact a ROMA distributor near you directly. Click here to find a distributor.
Can I purchase ROMA products directly from ROMA?
You can only purchase our products from our hand-picked distributors. Products cannot be directly purchased from ROMA. Use our Distributor Finder to find a distributor near you.
Who do I contact if I have a problem or complaint?
If ever you are not satisfied with one of our products, please contact the ROMA distributor from whom you purchased the product. They will be glad to help you and will contact us if necessary.
Where can I obtain a replacement part for a ROMA product?
Please contact one of our accredited ROMA distributors directly. Replacement parts for ROMA products can only be purchased from our distributors. Find a distributor near you here.
Where can I find out more about individual ROMA products?
You can visit the corresponding product pages on the ROMA website to find out more about the features and advantages of ROMA roller shutters, external venetian blinds, textile screens and garage doors. In addition, our Download Area provides you with all the essential documentation which you may need as a builder, including detailed explanations. If you need specific advice or price information, contact a ROMA distributor near you.
Who is my personal ROMA contact person?
You can find the contact persons you need sorted by area of expertise and location in your distributor account.
How can I become a ROMA distributor?
The best way to get in touch with us about this is by filling in our contact form. We will get back to you as quickly as possible to set up a no-obligations appointment with you.
How can I get hold of login details to open a distributor account?
If you are already a ROMA customer, simply enter your existing customer number here to sign up for an account. If you are not yet a ROMA customer but want to become one, the best thing to do is contact us by filling in our contact form.
Where can I find information documents about ROMA products?
The ROMA website has a special Download Area for distributors. Once you have logged in, brochures, technical documents, reference photos and more are quick and easy to find here so you can provide customers with professional advice and help them in their day-to-day work.
How can I get an appointment with a sales representative?
It's best if you use our contact form for this. A sales representative will contact you as soon as possible to set up a no-obligations appointment with you.